Center Parcs – #MyPlasticFeedback response

You might have read my previous post about our trip to Center Parcs and the concerns I raised to them afterwards about the single use plastic mountain they’re creating with disposable washing up sponges and dish cloths. I have had a response this week from them on the feedback I sent. They say that “the Center Parcs experience […]

What went well? Even better if…? #SaturdaySwitch feedback

“What went well, even better if” is a bloody brilliant feedback tool, in my opinion. We used it in the marvellous Specialist Services Division at the Royal Devon and Exeter Hospital, where I spent the happiest two years of my career to date. It’s really useful to focus on positives already achieved, and identify further […]